Call Center Representative

Lagos Mainland, Lagos Added at 14:13, 30 November 2016, Ad ID: 1001736615

Offer from Individual
I am: Offering a job
Company name Jarveroresources
Position Full time
Minimum experience (years) 1
Maximum experience (years) 2
Salary period Monthly
Salary from 100,000
Salary to 110,000
 

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

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Hr Austine On site since Nov 2016 See their other ads Hr Austine has verified:

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