Customer-oriented service

Lekki, Lagos Added via phone at 05:11, 1 December 2016, Ad ID: 1001739059

Offer from Business
 

FEMNIK RESOURCE NIG. is an organisation here in Lagos, Nigeria with various branches and offices am
We are looking for a customer-oriented service representative. This person will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
 
The target is to ensure excellent service standards and maintain high customer satisfaction.
Responsibilities

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas

Requirements

HND or any other higher qualification is a plus
Interested application should forward their CV to the company's email or contact the HR with the number below.

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