Customer Service Manger

Yaba, Lagos Added via phone at 11:48, 17 January 2017, Ad ID: 1001739024

Offer from Business
 

FEMNIK RESOURCE NIG. is an organisation here in Lagos, Nigeria with various branches and offices. We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibilities

Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards

Requirements
BS degree in Business Administration or related field
Interested applicants should forward CV to the company's email or contact the HR with the number below.

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