Technical Account Manager

Ikeja, Lagos Added via phone at 17:28, 30 November 2016, Ad ID: 1001737555

Offer from Business
 

We are looking for a qualified Technical account manager to oversee and address our customers’ technical needs. You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction.

As a Technical account manager, you should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. You should also be results-driven and aspire to achieve specific goals.

Ultimately, you should be able to provide technical, product and business knowledge to support sales process and strengthen customer relationships.

Responsibilities

Provide technical support for customers to support pre-sales and post-sales processes
Address all product-related queries on time
Train customers to use products effectively
Provide developers with customers’ feedback to help identify potential new features or products
Report on product performance

Requirements

BSc degree in Computer Science or relevant field
Interested applicants should forward their CV to the company's email or contact the HR with the number below.

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